Where do you ship from?

All orders are carefully packed and shipped from my little studio in the UK. I re-use as much packaging as possible.

Do you ship internationally?

Yes! I happily send knits around the world. Shipping rates for 1 to 2 items are calculated at checkout but if you’d like to purchase 3 or more items send me a message and I’ll send you a separate quote. Please note that buyers are responsible for any additional customs fees.

How long will my order take to arrive?

UK orders usually arrive within 5 working days. International orders can take 1–3 weeks depending on location and customs. Please contact me before ordering if you have a specific delivery deadline.

Can I track my order?

Yes — as soon as I post your order, I’ll email you the tracking details so you can keep an eye on its journey.

How do I know if an item will fit me?

Most product pages include detailed measurements taken flat. I always recommend comparing them to a favourite jumper you own.

What condition should I expect?

These knits have lived a life before you. Some may have little quirks — a faint mark, a slightly uneven stitch — but that’s exactly what makes them unique. I always note any imperfections in the description.

Do you accept returns?

UK customers can return their items (in the same condition as received) within 14 days of delivery. Send me a message via the ‘Contact me’ page to start the return. Unfortunately I don’t currently offer returns to international customers.

How do I wash and care for my sweater?

I recommend gentle hand-washing in cool water with a wool-friendly soap, then laying flat to dry. No tumble drying!

Most vintage knits prefer hand-washing, but if you choose to use a machine, pop it in on a delicate/wool cycle with cold water.